The Revolution in Customer Service and Collections
ConnectableIQ empowers companies to prioritize an exceptional customer experience, fostering lasting brand loyalty.
Industry Experts in:
- Identifying Customer Experience Satisfiers
- Ethics, Planning, and AI Channels Integration
- Performance Measures and Industry Standards
- Agent Training in both Care and Collections
Services we provide to grow your business
AI Integration Strategy
AI Integration Strategy
AI Integration Strategy
Become better prepared for the AI revolution
- Boost AI ROI with custom strategies
- Measure AI success metrics effortlessly
- Adopt best practices for service AI
- Explore top AI model types
- Dodge common AI CX pitfalls
- And more...
CX Best Practices
AI Integration Strategy
AI Integration Strategy
Become a CX Expert
- Unlock CX insights for rapid improvements
- Connect ops to higher NPS scores
- Spot satisfiers and fix dissatisfiers
- Benchmark against industry leaders
- Eliminate bias in quality checks
- And more...
Contact Center Services
AI Integration Strategy
Collections and Recovery
Master Customer Connections
- Standardize key contact center metrics
- Seamlessly integrate omnichannel support
- Match channels to customer needs
- Implement top industry practices
- Fix data inconsistencies fast
- And more...
Collections and Recovery
BPO and Vendor Management
Collections and Recovery
Optimize Your Strategies
- Maximize collection metrics and efficiency
- Elevate CX in recovery processes
- Automate payments for smoother flows
- Assess portfolios with precision
- Streamline automation and assessments
- And more...
BPO and Vendor Management
BPO and Vendor Management
BPO and Vendor Management
Get Better Outcomes
- Enhance vendor performance with insights
- Streamline vendor contract efficiency
- Boost vendor accountability metrics
- Align vendors with business goals
- Reduce vendor-related risks
- And more...