Effective Date: June 7, 2025
At ConnectableIQ, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our services, including our website (www.connectableiq.com), consulting services, surveys, events, or other activities. This policy applies to ConnectableIQ and its affiliates ("we," "us," or "our").
We collect information to provide and improve our consulting services, maintain client relationships, and comply with legal obligations. The types of information we collect include:
We collect information through:
We use your information to:
We do not sell or rent your personal information. We may share your information in the following circumstances:
Depending on your location, you may have the following rights regarding your personal information:
To exercise these rights, contact us at privacy@connectableiq.com. We will respond within the timeframes required by law (e.g., 30 days under GDPR).
We implement industry-standard security measures, including encryption, access controls, and secure cloud storage (e.g., Microsoft Office 365), to protect your data from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
ConnectableIQ operates globally, and your data may be transferred to and processed in countries outside your region, including the United States and Europe. We ensure compliance with data transfer regulations (e.g., GDPR, Standard Contractual Clauses) to protect your information.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. For example, survey data is retained for up to three years for analysis, after which it is securely deleted. You may request deletion of your data at any time, subject to legal requirements.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.
We use cookies and similar technologies to enhance your experience, analyze website usage, and deliver personalized content. Cookies may include:
You can manage cookie preferences through your browser settings or our cookie consent tool. Disabling cookies may affect website functionality. For more details, contact us at privacy@connectableiq.com.
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via email or a website notice. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@connectableiq.com
At ConnectableIQ, we understand that trust is the foundation of our work as a data consulting company. That’s why we’ve built a robust approach to protecting the sensitive information entrusted to us, ensuring its confidentiality, integrity, and availability for our clients and our operations. This policy guides everyone at ConnectableIQ—our employees, contractors, and partners—in safeguarding data with care and precision.
We begin by carefully classifying the data we handle. Client information, financial records, and proprietary insights are treated as confidential, secured with the highest level of protection. Internal documents, like employee records, are managed with strict access controls, while public-facing materials, such as our website content, are openly shared as appropriate. Every piece of data is labeled clearly to ensure it’s handled according to its sensitivity.
Access to our systems is tightly controlled, granted only to those whose roles require it. We enforce strong passwords—at least 12 characters, blending letters, numbers, and symbols—and require multi-factor authentication across all platforms. When someone’s role changes or they leave the company, their access is promptly reviewed and revoked to keep our systems secure.
To protect data, we use advanced encryption, like AES-256, whether it’s stored or being transferred. Secure protocols, such as HTTPS and SFTP, ensure safe data movement, and we maintain regular backups, stored offsite and tested every quarter to guarantee reliability. Our company devices are equipped with up-to-date antivirus and firewall software, and personal devices are only permitted for confidential work if they meet our strict endpoint protection standards. If a device is lost or stolen, we require immediate reporting within 24 hours to act swiftly.
We invest in our team’s knowledge, requiring annual data security training and conducting phishing awareness exercises twice a year to keep everyone vigilant. If a security incident is suspected, it must be reported to our IT Security Lead within two hours. We investigate promptly, within 24 hours, and if a breach is confirmed, we notify affected clients within 72 hours, maintaining a detailed incident log for transparency and audits.
When working with third-party vendors, we ensure they share our commitment to security. Any vendor handling confidential data signs a data protection agreement, and we conduct thorough due diligence before onboarding them, followed by annual reviews to maintain trust. We also stay compliant with laws like GDPR and CCPA, as well as industry standards, conducting yearly audits to ensure we’re meeting our obligations.
At ConnectableIQ, violations of this policy are taken seriously, with consequences that may include disciplinary action, termination, or legal accountability. We revisit this policy every year, or sooner if regulations change, to keep it strong and relevant.
By weaving these practices into everything we do, we protect not just data, but the trust our clients place in us.
Last Updated: June 15, 2025
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